Government and public sector
Citizen services, procurement platforms and municipal systems built to accessibility and audit standards, by a certified supplier.
What we build for public bodies
A citizen service is used rarely, on whatever device is available, by someone who cannot call a helpdesk. That constraint decides the architecture before anything else does: server-rendered pages, small payloads, forms that survive a dropped connection, and plain language.
Records that survive an audit
Every state change carries who did it, when and on what basis. Reports come out of those same records, so a departmental figure and the operational screen cannot disagree.
Credentials an evaluator can check
Awarded public work is listed only where it has been awarded.
Typical engagements
The systems Tankar builds for government and public sector, as deliverables rather than adjectives.
- Citizen service portals for applications, tracking, payment and grievance handling
- Tender and procurement platforms covering publication, bid submission and evaluation records
- Municipal back-office systems for records, approvals and departmental reporting
- Public dashboards that publish departmental data in an accessible, downloadable form
- Mobile apps for field staff collecting data away from an office connection
- Accessibility and security remediation of systems that are already live
Compliance notes
The rules that shape a build in this sector and how they are handled in the system rather than in a policy document.
| Requirement | How we build for it |
|---|---|
| WCAG 2.2 AA and GIGW | Indian government websites are expected to follow the Guidelines for Indian Government Websites, which build on the international accessibility guidelines. Tankar builds and tests to WCAG 2.2 AA whether or not the tender names a standard. |
| India DPDP Act 2023 | Citizen data is personal data. Consent and purpose are recorded at the point of collection, access is limited by role, retention is enforced per record type, and every state change is attributable to a named user. |
| Procurement and supplier registrations | Public tenders ask for certifications, company registration and often a GeM listing and an MSME or Udyam number. Tankar holds ISO 9001, ISO/IEC 20000-1 and ISO/IEC 27001 certificates, a CMMI Level 3 appraisal and DPIIT Startup India recognition, and is registered under CIN U62010GJ2023PTC146514. |
| Data location and hosting | Departments frequently require hosting in a state data centre, a government cloud or a commercial cloud region inside the country. Systems are built in containers with infrastructure described as code, so the hosting decision does not change the software. |
Representative work
Case studies relevant to this sector. Only outcomes with a source are shown.
Products that apply
Tankar's own products built for this sector. Proof that the team ships and runs software, not only builds it.
Tell us what you are building.
NDA on request. Written estimate within 48 hours of a scoped call. Reply within one business day.